SERVPRO of Lake Havasu City / Bullhead City / Kingman Employee Photos

Vice President

Adrianne Tilaro

Adrianne is the Vice President at SERVPRO of Lake Havasu City/Bullhead City/Kingman.  Adrianne (U.S. ARMY Veteran) has over 10 years of experience in the industry and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician and Fire & Smoke Restoration.

General Manager

Josh Wilhelm

Josh is the General Manager at SERVPRO of Lake Havasu City/Bullhead City/Kingman.  Josh (U.S. ARMY Veteran) has 5 years of experience in the industry and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Structural Drying and AHERA Supervisor Certified for asbestos removal. 

Production Manager

Kerry Tilaro

Kerry is the Production Manager in the water mitigation and remediation department at SERVPRO of Lake Havasu City/Bullhead City/Kingman.  Kerry (U.S. ARMY Veteran) has over 9 years of experience in the industry and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Applied Microbial Remediation, Commercial Drying Specialist and Carpet Cleaning Technician. 

Repairs Manager

Kris Matie

Kris is a Production Manager in the repairs department of SERVPRO of Lake Havasu City/Bullhead City/Kingman.  Kris has 15 years of experience in the industry and has the following certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician.  Kris is also a certified Licensed Adjuster in all 50 States. 

Production Manager

Alex Zenteno

Alex is one of the Production Managers at SERVPRO of Lake Havasu City/Bullhead City/Kingman.  Alex has 7 years of experience in the industry and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):  Water Removal Technician, Applied Structural Drying Technician and Applied Microbial Remediation Technician. 

Account Services Manager

Jay Noel

Jay is the Account Services Manager at SERVPRO of Lake Havasu City/Bullhead City/Kingman.  Jay has over 9 years of experience in the industry and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician

Manager personnel

Tim Tierney

Tim is the Contents Manager at SERVPRO of Lake Havasu City/Bullhead City/Kingman.  Tim has 3 years of experience in the industry and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Fire & Smoke Restoration, Trauma and Crime Scene. 

Employee that answers the phone in the front office

Shelly Martinko

Shelly is the Office Administrator/Job File Auditor at SERVPRO of Lake Havasu City/Bullhead City/Kingman.  Shelly has 4 years of experience in the industry and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Carpet & Upholstery Cleaning 

Dog and Cat that are owned by the franchise

Cooper(Dog)/Bow Tie(Cat)

Cooper and Bow Tie are both Security Officers at SERVPRO of Lake Havasu City/Bullhead City/Kingman.  Bow Tie is the night watch Security Officer at SERVPRO headquarters and Cooper is the Vice President's full time personal Security.