Recent Why SERVPRO Posts

Teams of Large or Small as needed

4/30/2020 (Permalink)

Made up of many Teams as ONE Multiple Teams arrive in Multiple Vehicles loaded with large amounts of equipment and workers to accomplish any size job.

When considering the limited crews n some of the smaller restoration companies and how a small team would ever be able to conquer a large loss call, once they arrived and recognized the situation must be mitigated quickly and for the size of the issue, its going to talk a lot more than 10 employees to get the water or fire disaster handled in the proper time frame, these smaller teams have no way to double up on men to work n a timely manner. Most medium or small restoration teams only employ so many certified and qualified team members for about 3 surrounding cities. At SERVPRO, every Team of Certified and qualified employees work together so when more equipment, more workers are needed right away, SERVPRO is always able to double up in size and double up in equipment for any size disaster. This is the reason most insurance companies always turn to SERVPRO for their customer's losses.

Mold Mitigation & Repairs

3/26/2020 (Permalink)

Hallway after Mold Clean up and Repairs This image shows a water loss that had been sitting for 3 weeks in the summer, so clean up & repairs is almost fully completed.

Many seasonal residential customers in our area leave their homes for several months out of each year to live in second homes across the U.S. This makes for trouble if their home is vacant and experiences a water leak from a broken plumbing pipe situation. Then the home sits in our hot summers from weeks to months before the homeowner returns to find mold growing way up their walls. When SERVPRO of Lake Havasu City / Bullhead City / Kingman and surrounding areas gets called to their home, our Team suits up before entering as by then they have mold and spores growing 4 feet or more up their walls. The water extraction, mold scrub and drywall removal is done quickly, however SERVPRO extracts, dries out, and scrubs the air to be sure all mold is removed, and the inside environment is safe! Once this is accomplished, and the drywall is removed, and the customer's insurance approves, SERVPRO sends their Repairs Construction Team in to rebuild. The customer's contents are safely stored in our warehouses, many personal contents have already been cleaned by our Esporta Cleaning System back in our warehouse, then packed safely or returned to the customer at their request. The picture in this blog shows all mitigation completed and the drywall already replaced by our Repairs Team. SERVPRO installed all new doors, finished drywall with texture and will be replacing baseboards and painting the walls to provide this customer a safe, cleaned up home that they can come back to "Like it never even happened," which is very important by SERVPRO standards.  

Inside Damage from exterior leak from roof

3/18/2020 (Permalink)

Leak located up at inside roof line This picture is taken from the inside at roof line in the affected bedroom, showing the wet wood

Once again, SERVPRO was a fast responder to this bedroom leak damage caused from a leaky roof that allowed water to leak down the wall, into her bedroom.

Normally, mold is already forming and as usual, SERVPRO did removed all molding in the home, the affected drywall was also removed. A Dry Out was set up and monitored over the week ed as well.

The customer was very pleased to know that SERVPRO was also going to be capable of sending the SERVPRO Repairs Team and completely rebuild and replace everything and paint to match exactly as the bedroom was before this trouble happened.

The dry out was a 4 day process, the insurance approval took 4 days, and once this all was approved, the Project Manager worked together with this customer to put a repairs plan in place which was also completed within an additional 6 days.

This means that this customer had everything resolved and her bedroom back to normal "Like it never even happened," in less than 2 weeks.

This is why SERVPRO!

SERVPRO - "Like it never even happened."

3/10/2020 (Permalink)

SERVPRO - Esporta Certified Nationwide Team 24/7 Here is our SERVPRO LHC/BHC/Kingman Facility, the warehouse ESPORTA Cleaning System, and a Dry Out we set up after a water leak in a local Commercial

There are so many reasons why choosing SERVPRO is a very wise decision when in need during a Water Leak inside your home, during a Fire Loss in your home or garage, and also when in need of Bio-Hazard type clean up from an incident within your home.

SERVPRO is a "First Responder" to your home to help clean up and repair all issues from any unexpected situation.

No one plans for this and when you put your trust in to SERVPRO, they will always be in touch within 1 Hour, on site to help within 4 hours and will have a detailed update for you or your Insurance Adjuster if required.

SERVPRO can handle very large jobs in Commercial Buildings and are very happy to help just as quickly with small jobs.

SERVPRO is very different than other restoration type providers because SERVPRO is a "Start to Finish" Restoration Provider. This means from pulling baseboards, removing drywall, testing walls, drying out all water including moisture  the wall cavity, SERVPRO is also in the business of repairs so we take the situation all the way through to its restored state, "Like it never even happened."

This really speeds up the entire process as the Insurance Adjusters, Companies, and your Agent is able to approve the work one time and your entire home is restored with no new claims and no down time awaiting a Repair Contractor.

SERVPRO of LHC / BHC / Kingman is also known for being able to restore and return 85% of your important personal property as here at our warehouse, as we are a Certified Esporta Cleaning System Facility.

Not only can you have your affected and damaged or soiled items returned in like new condition but your Insurance Company will be able to close your "Loss Claim" saving $1000's of dollars which saves you in insurance type costs going forward, as well.

Why SERVPRO for Fire Damage & Repairs

3/6/2020 (Permalink)

Fire Loss and Full Repair This is a residential Fire loss shown in kitchen area includes repair photo

One of our recent customers was a family that experienced a house fire that started in the child's bedroom and the smoke, heat of the fire, and soot absolutely ruined the houses inside walls, ceilings, electrical wiring, their bedroom closets, bathrooms, and all ceilings and floors.

The smell of fire lingered for weeks. Because SERVPRO is not only a First Responder to assess damages, work together with the homeowner and their insurance adjuster, we have built a large skilled set of teams that differ in their skill set so SERVPRO was able to Assess, Demo, and fully repair this home.

As we would communicate each step to the homeowwners, they became very relieved knowing what to expect next. I watched this family go from being stressed over such loss, to showing hope and smiles on their faces as their home was cleaned, deodorized, capsulating their inner framing inside their home, then rebuild their homes drywall, floors, and all the internal details of their home, staying true to the SERVPRO goal which is "Like it never even happened." This also included removing their personal belongings, cleaning them using our ESPORTA Cleaning System which is a very new Technology we invested in to protect and return valuable personal belongings which saves Insurance Adjusters, Agents Companies thousands of dollars as well.   

If you live in a pre-1978 home

1/14/2020 (Permalink)

Lead-based paint was used in approximately 38 million homes until it was banned for residential use in 1978.  Things you should know about when you live in a home that was built in 1978 or prior.  

Lead-based paints, when damaged or compromised, can have a negative affect on a person causing disabilities and behavioral problems.  Lead in dust is the most common way people are exposed to lead.  However you can also be exposed through soil or paint chips.  In most cases, lead-based paint that is in good condition is not a hazard. 

If you notice any peeling or chipped paint, Call SERVPRO of Lake Havasu City/Bullhead City/Kingman.  We can have the area tested and remediated if necessary.  If remediation is required, SERVPRO is qualified to properly remediate and repair the area.   

Faster to your Mohave County Water Damage Event

10/6/2016 (Permalink)

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Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Lake Havasu City/Bullhead City/Kingman provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Lake Havasu City arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 - (928) 855-9111

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Lake Havasu City/Bullhead City/Kingman

SERVPRO of Lake Havasu City/Bullhead City/Kingman specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.